Privacy Policy
At FilterFlights, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit our website, use our app, contact our service centers, or access any of our platforms.
By using our website, mobile applications, or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information in the following categories:
a. Technical and Usage Information
When you browse our platforms, we may collect:
IP address
Browser type and settings
Operating system and device details
Referring URLs
Date/time stamps and activity logs
Screen resolution
Mobile device ID, location, and configuration (for mobile users)
b. Booking Information
When you book with us, we may collect:
Full name and traveler details
Gender, date of birth, passport number
Contact information (email, phone)
Billing address and payment details
Travel itinerary
Frequent flyer information
This information may be stored in your user account if you choose to save it for future bookings.
c. Account Information
If you create an account with us, we collect:
Name, email address, password
Preferred home airport
Optional preferences you choose to share
If you register via a third-party login (e.g., Facebook), we collect and store relevant details as authorized by that platform.
d. Customer Support Interactions
We collect any information you voluntarily provide when contacting our support team for assistance, inquiries, or complaints.
2. How We Use Your Information
We may use your personal information to:
Complete your booking and process payments
Communicate booking confirmations and travel updates
Respond to your inquiries and requests
Send newsletters, promotional content, and relevant offers
Provide administrative updates (e.g., changes to terms and services)
Customize your experience with targeted products or offers
Enable participation in promotions or contests (subject to separate terms)
Allow you to use social sharing or referral features
Improve our services through analytics, fraud prevention, audits, and business operations
Comply with applicable legal obligations and respond to law enforcement or regulatory inquiries
3. Disclosure of Your Information
We may share your information:
With travel service providers (airlines, hotels, etc.) to fulfill your bookings
With third-party partners for payment processing or customer support
When required by law or in response to legal processes or government requests
To enforce our terms, protect rights, prevent fraud, or ensure user safety
In connection with business operations such as mergers or acquisitions
4. Your Consent
By accessing our platforms or using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
5. Data Security
We implement industry-standard security measures to safeguard your personal information. However, no system can guarantee complete security, and we advise you to also protect your own data by maintaining strong passwords and securing your devices.
6. Privacy Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date. Significant changes related to how we use personal information will be communicated more prominently, such as on our homepage.
We encourage you to review this policy periodically to stay informed of any updates.